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| Inbound IVR |
Our automated inbound IVR (Interactive Voice Response) platform allows callers to get information, place orders, pay bills, take surveys, and virtually any other job that can be performed by a live agent – all at a small fraction of the cost.
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| Outbound IVR |
Outbound IVR provides you the ability to contact your customers, prospects, and clientele quickly and economically.
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| Survey |
ImMediaPoll allows you to easily develop telephone surveys and contests using a web interface and your telephone. No programming is needed, and polls can be setup in as little as 5 minutes.
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| VoiceXML |
IVR Concepts Voxbuilder ODE by Voxpilot is a multilingual Online Development Environment for creating and managing VoiceXML applications.
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| Call Center Solutions |
Call centers are feeling more and more squeezed - clients that demand a high level of service, callers who will not wait in queue, and agents requiring training and benefits - even when idle.
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Human factors analysis |
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Best practices consulting |
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Application scripting |
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Call design and flow |
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Benchmark testing |
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Customized applications for
verticals such as
Retail,
Call Center, Finance,
Hospitality, Travel,
Catalog, etc. |
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Data center co-location |
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Professional voice talent |
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