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		1-800-900-1565

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Our clients have saved millions of dollars by automating repetitive business tasks!

IVR Concepts is a premier vendor of world-class Interactive Voice Response (IVR) hosted telecom solutions. From simple voice blasts to the latest in VoiceXML applications, we can service your needs.

The hosted services we offer enable our clients to automate call processing by use of IVR self-service applications and programs for transaction processing. You too can recognize the cost savings and service benefits of outsourcing these tasks. Telephone applications can be handled by our turnkey hosted IVR applications, such as ImMediaPoll, by custom application designed specifically for your needs, or by your own in-house developed VoiceXML code.

IVR Concepts' cutting edge platform and the practical experience offered by our professional services group will help you to quickly provide caller friendly, automated self-service applications. These applications can help to enhance brand image, reduce costs, handle higher call volumes, extend office hours, improve service, maintain current customers, win new customers and expand customer relationships - all with no capital expense!

Our state of the art facility has all the resources needed to service and support world-class speech recognition and touch-tone IVR services. These resources include redundant hardware and software, long distance carrier connectivity, speech recognition, and text to speech. We offer hosted service bureau solutions based on the latest carrier grade, field proven Voxpilot VoiceXML automated speech recognition (ASR) platforms, text-to-speech (TTS) as well as low-cost, highly efficient touch-tone (DTMF) technologies.

Let our experienced staff assist you in the design and deployment of touch-tone and speech recognition IVR applications.

	Human factors analysis
	Best practices consulting
	Application scripting
	Call design and flow
	Benchmark testing
	Customized applications for verticals such as Retail, Call Center, Finance, Hospitality, Travel, Catalog, etc.
	Data center co-location
	Professional voice talent

Developing, Expanding, Growing……. Do any of these words describe your customer base?

We are entering the second half of 2011 and IVR Concept’s technical staff is very busy maintaining our Platform and continually updating all of our systems. We are working closely with an existing client and building clinical study applications, attached to Web Boards that site managers can view and access data for live results and reporting. We are also partnering with an EDC company and building an integrated application which records patient experiences, drug tracking and other tasks over a period of time.

IVR Concepts LLC is continuing to build specialized appointment reminders in the pest control industry, customer satisfaction surveys, large group medical practices and the auto industry for service and repair. In the economic crunch we are all experiencing, the old adage, “Time is Money” couldn’t be more true. We are helping our clients by enhancing their current programs, utilizing text messaging, email and voice messaging through our IVR Platform. Clients are able to reach thousands of current customers and prospective customers at a nominal cost, with excellent results.

Is your customer base dwindling or stagnant? Is your existing service staff too busy to connect with customers for follow-up appointments or reminders? Are you a sales and marketing manager who needs to target a mass market, but no manpower to make those telephone calls?

Can your company benefit from using these kinds of services? Call us, toll free at (800) 900-1565 or complete the information request under Contact Us, for details about a free, no obligation, thirty day trial using out automated dialing systems.

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